Registering Devices with SecurID Authenticate App

Here is an overview of how users register their iOS, Android, or Windows devices with the SecurID Authenticate app. A user can install the Authenticate app on only one device. For a list of supported browsers and devices, see Cloud Authentication Service User System Requirements.

Depending on your company requirements, users can complete registration with the SecurID Authenticate app in one of the following ways:

Registration Using SecurID My Page

securid_watchthevideographic.png

  1. On one device (for example, your computer), do the following:

    1. Go to SecurID My Page. Your administrator provides you with this URL.

    2. Enter your email address.

      securid_ngx_g_mypage_email.png

    3. Enter your SecurID passcode or password, depending on what you are prompted for.

      securid_ngx_g_mypage_securid.png

    4. Complete any additional authentication that you are prompted for.

    5. Select SecurID Authenticate app > Get Started.

      securid_ngx_g_mypage_getstarted.png

  2. On another device ( iOS or Android), download the SecurID Authenticate app:

  3. On your computer, on the Registration page, click Next.

  4. On your mobile device, do the following:

    1. Open the SecurID Authenticate app.

    2. Tap Allow to allow the Authenticate app to send notifications.

      securid_ngx_g_mdr_notifications.png

    3. Allow or deny Google Analytics data collection. You can select either option to use the Authenticate app.

      securid_ngx_g_mdr_analytics_2.png

    4. Accept the license agreement.

      securid_ngx_g_mdr_license.png

    5. Tap Scan QR Code.

      securid_ngx_g_scan_enter.png

    6. Allow the app to access your camera.

      securid_ngx_g_camera_permission.png

    7. Scan the QR code that displays in My Page.

      securid_ngx_g_scan_qr_code.png

    8. Tap OK after setup is complete.

      securid_ngx_g_scan_complete.png

    9. Swipe through the tutorial.

      securid_ngx_g_mdr_tutorial1.png

    10. The app home screen appears, and the app is ready for use.

  5. On your computer, on the Registration page, click Test Now.

    securid_ngx_g_test_now.png

  6. SecurID sends a notification to your registered device.

    securid_ngx_g_sending_signin.png

  7. On your mobile device, tap the notification and approve it.

  8. The My Page home screen displays. You have successfully registered and tested your device.

    securid_ngx_g_after_registration.png

Registration Using Password or a Registration Code from the Administrator

  1. On an iOS, Android, or Windows 10 device, download the SecurID Authenticate app:

  2. Open the SecurID Authenticate app.

  3. Tap Allow to allow the Authenticate app to send notifications.

    securid_ngx_g_mdr_notifications.png

  4. Allow or deny Google Analytics data collection. You can select either option to use the Authenticate app.

    securid_ngx_g_mdr_analytics_2.png

  5. Accept the license agreement.

    securid_ngx_g_mdr_license.png

  6. Tap Enter Details.

    securid_ngx_g_scan_enter.png

  7. Enter the company ID, user ID, and Registration Code. The Registration Code might be your identity source password, or it might be a code provided by your administrator.

    securid_ngx_g_enter_details.jpg

  8. Tap OK after setup is complete.

  9. Swipe through the tutorial.

    securid_ngx_g_mdr_tutorial1.png

  10. The app home screen appears, and the app is ready for use.