Registering Devices with the RSA Authenticate App

Here is an overview of how users register their iOS, Android, or Windows devices with the RSA Authenticate app. A user can install the RSA Authenticate app on only one device. For a list of supported browsers and devices, see Cloud Authentication Service User System Requirements.

Depending on your company requirements, users can complete registration with the Authenticate app in one of the following ways:

Registration Using RSA My Page

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  1. On one device (for example, your computer), do the following:

    1. Go to RSA My Page. Your administrator provides you with this URL.

    2. Enter your User ID and Password.

    3. Click Submit.

      securid_ngx_g_mypage_signin_box_344x253.png

    4. Complete any additional authentication that you are prompted for.

    5. In the My Authenticators tab, click Register an authenticator.

    6. Click RSA Authenticate App.

  2. On another device ( iOS or Android), download the RSA Authenticate app:

  3. On your computer, on the Registration page, click Next.

  4. On your mobile device, do the following:

    1. Open the RSA Authenticate app.

    2. Tap Allow to allow the Authenticate app to send notifications.

      securid_authenticate_send_notifications_270x460.png

    3. Allow or deny Google Analytics data collection. You can select either option to use the Authenticate app.

      securid_authenticate_collect_usage_data_270x460.png

    4. Accept the license agreement.

      securid_authenticate_license_agreement_270x460.png

    5. Tap Scan QR Code.

      securid_ngx_g_scan_enter.png

    6. Allow the app to access your camera.

      securid_authenticate_access_camera_270x460.png

    7. Scan the QR code that displays in My Page.

      securid_ngx_g_scan_qr_code_197x350.png

    8. Tap OK after setup is complete.

      securid_ngx_g_scan_complete.png

    9. Swipe through the tutorial.

      securid_ngx_g_mdr_tutorial1.png

    10. The app home screen appears, and the app is ready for use.

  5. On your computer, on the Registration page, click Test Now. If you do not want to test, you can click Done.

  6. RSA sends a notification to your registered device.

  7. On your mobile device, tap the notification and approve it.

  8. The My Page home screen displays. You have successfully registered and tested your device.

Registration Using Password or a Registration Code from the Administrator

  1. On an iOS, Android, or Windows 10 device, download the RSA Authenticate app:

  2. Open the RSA Authenticate app.

  3. Tap Allow to allow the Authenticate app to send notifications.

    securid_authenticate_send_notifications_270x450.png

  4. Allow or deny Google Analytics data collection. You can select either option to use the Authenticate app.

    securid_authenticate_collect_usage_data_270x450.png

  5. Accept the license agreement.

    securid_authenticate_license_agreement_270x450.png

  6. Tap Enter Details.

    securid_ngx_g_scan_enter.png

  7. Enter the company ID, user ID, and Registration Code. The Registration Code might be your identity source password, or it might be a code provided by your administrator.

    securid_ngx_g_enter_details.jpg

  8. Tap OK after setup is complete.

  9. Swipe through the tutorial.

    securid_ngx_g_mdr_tutorial1.png

  10. The app home screen appears, and the app is ready for use.