Entitlement from a deleted account is still seen in the User Access tab in RSA Identity Governance & Lifecycle
Originally Published: 2019-05-08
Last Modified: 2023-11-30
Article Number
000041081
Applies To
RSA Product Set: Identity Governance & Lifecycle
RSA Version/Condition: 7.0.1, 7.0.2, 7.1.0
 
Issue
After deleting an account collector, accounts are correctly deleted from RSA Identity Governance & Lifecycle but the entitlements to those accounts still show on the User Access tab.
 

Example

  1. User has access to account KM15PU and an entitlement called Entitlement1, which belongs to account KM15PU.
User-added image
  1. After the account collector which collected account KM15PU is deleted, account KM15PU no longer exists for that application.
User-added image
  1. Note the User Access tab still shows as having access to the entitlement from the deleted account.
User-added image
Cause
This is a known defect reported in engineering ticket ACM-94854.
Resolution
This issue is resolved in RSA Identity Governance & Lifecycle 7.1.1.

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