RSA Identity Governance and Lifecycle workflow error "The workflow count of 15 exceeds the maximum limit of 10 for job"

[#1]

Article Number

000034033

Applies To

RSA Product Set: Identity Management and Governance
RSA Version/Condition: 7.0
Product Name: RSA Identity Governance and Lifecycle
 

Issue

In a Workflow node the Resources tab is used to select a group of resources (approvers).

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If the list of resources exceeds 10 the workflow will fail when it is executed with the error 

"The workflow count of 15 exceeds the maximum limit of 10 for job".

 

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The following error is logged in the ../aveksa.ear/aveksa.war/log/WorkPoint.log:

2016-09-16 12:54:36,318 [Worker_jobq#JobQ1#WPDS_176] 
ERROR com.workpoint.server.pojo.GenericServerBean  - WorkflowException occurred: 
The work item count of 11 exceeds the maximum limit of 10 for job 887774:WPDS 
node 4079045:WPDS.

Cause

This is a known issue in the following patches of RSA Identity Governance and Lifecycle.

• RSA Identity Governance and Lifecycle 6.8.1 P24
• RSA Identity Governance and Lifecycle 6.9.1 P14
• RSA Identity Governance and Lifecycle 7.0.0 P02
• RSA Identity Governance and Lifecycle 7.0.1 GA

Resolution

This issue has been resolved in the following patches of RSA Identity Governance and Lifecycle.

• RSA Identity Governance and Lifecycle 6.8.1 P25
• RSA Identity Governance and Lifecycle 6.9.1 P17
• RSA Identity Governance and Lifecycle 7.0.0 P05
• RSA Identity Governance and Lifecycle 7.0.1 P01