The hostname in the database connection string that points to the location of the SQL Server database is mapped to more than one IP address.
Modify the hostname in the database connection string to a single IP address. In the RSA Identity Governance & Lifecycle user interface go to Collectors > [collector type] > [name of the collector] > Edit > Next.
This is a legacy Knowledge Base Article and only applies to the listed versions which are no longer actively supported.
RSA does not recommend the continued use of the public domain JTDS driver on current versions of the product. RSA recommends customers use the JDBC driver specific for their database.