Rules are not triggered after unification run in RSA Identity Governance & Lifecycle
Originally Published: 2019-03-23
Article Number
Applies To
RSA Version/Condition: 7.1.0
Issue
- The identity collector completes without any errors
-
The aveksaServer.log has NullPointerException errors
ERROR (PostCollectionRuleExecutor1) [com.aveksa.server.core.rule.model.datatransfer.RuleDataTransfer] While populating change request action, failed to get app role ANS
ERROR (PostCollectionRuleExecutor1) [com.aveksa.server.core.rule.model.datatransfer.RuleDataTransfer] While populating change request action, failed to get app role necson
ERROR (PostCollectionRuleExecutor1) [com.aveksa.server.core.rule.RuleServiceProvider] Thread[PostCollectionRuleExecutor1,5,PostCollectionRuleExecutor]
java.lang.NullPointerException
- With DEBUG mode enabled for module com.aveksa.server.rule, the following error is seen in the aveksaServer.log when unification runs
ERROR (PostCollectionRuleExecutor1) [com.aveksa.server.core.rule.RuleServiceProvider] Thread[PostCollectionRuleExecutor1,5,PostCollectionRuleExecutor]
java.lang.NullPointerException
at java.io.StringReader.<init>(StringReader.java:50)
at org.apache.xmlbeans.impl.store.Locale.parse(Locale.java:702)
at org.apache.xmlbeans.impl.store.Locale.parseToXmlObject(Locale.java:690)
at org.apache.xmlbeans.impl.store.Locale.parseToXmlObject(Locale.java:677)
at org.apache.xmlbeans.impl.schema.SchemaTypeLoaderBase.parse(SchemaTypeLoaderBase.java:208)
at org.apache.xmlbeans.XmlObject$Factory.parse(XmlObject.java:580)
at com.aveksa.server.core.rule.Rule.getRuleVO(Rule.java:243)
at com.aveksa.server.core.rule.RuleServiceProvider.runRulesAfterIDUnification(RuleServiceProvider.java:2099)
at com.aveksa.server.core.rule.RuleServiceProvider$PostCollectionRuleExecutor.run(RuleServiceProvider.java:2465)
at java.lang.Thread.run(Thread.java:748)
- In the User Interface, the list of rule definitions is blank but the total number of rule definitions is visible:
Cause
Resolution
Please contact RSA customer support for resolution to this issue.
Related Articles
Review escalation workflows do not trigger if review is set to Hold by an escalation workflow after due date in RSA Identi… 61Number of Views RSA Governance & Lifecycle Recipes: User Summary - Joiners & Leavers 20Number of Views AFX Server installs on Windows in a non-functional state due to JAVA_HOME in RSA Governance & Lifecycle 9Number of Views RSA Identity Governance and Lifecycle 7.1 Release Notes 7Number of Views Downloading a Virtual Card; Trouble connecting to Netscape LDAP Directory Server 4Number of Views
Trending Articles
Passwordless Authentication in Windows MFA Agent for Active Directory – Quick Setup Guide RSA Authentication Manager 8.9 Release Notes (January 2026) RSA Authentication Manager Upgrade Process RSA Authentication Manager 8.7 SP2 Setup and Configuration Guide An example of SSO using SAML and ADFS with RSA Identity Management and Governance 6.9.x
Don't see what you're looking for?