When an Admin logs into RSA Authentication manager security console, a warning message "Authentication Manager cannot send telemetry data to RSA" is displayed on the Home Page.
RSA Authentication Manager 8.5 and higher sends daily telemetry data to RSA by default.
Telemetry data tracks the usage of Authentication Manager features and provides reliability and software version information for your Authentication Manager instances.
To view the telemetry data that is sent to RSA, download the Authentication Manager log files. The telemetry data is in the directory Authentication Manager Logs\server\logs\telemetry. For instructions, see Download Troubleshooting Files.
To resolve the warning, you can either:
1.Allow access to telemetry.access.securid.com
Confirm that your firewall rules allow access to telemetry.access.securid.com and the IP addresses 184.108.40.206 and 220.127.116.11.
If your company uses URL filtering, be sure that telemetry.access.securid.com and both IP addresses shown above are whitelisted.
2. If you do not wish to send the information and/or not allow access to telemetry.access.securid.com the feature can be disabled.
In the Security Console, click Setup > System Settings.