Change Request Revert Workflow stuck in Canceling state in RSA Identity Governance and Lifecycle
Originally Published: 2017-08-14
Article Number
Applies To
RSA Version/Condition: 7.0.2+
Issue
Workaround
You will now see a Debugging section when editing workflows. This debugging section has an Agents section. Compare the agents in a working workflow of the same type with the agents in the workflow that won't cancel. Add any missing agents to the workflow that is not cancelling.
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