Error message "The underlying connection was closed: An unexpected error occurred on a send" when trying to run RSA Authentication Manager 8.1 SDK .NET C# sample on Windows 2003
Originally Published: 2016-06-16
Article Number
Applies To
RSA Product/Service Type: Authentication Manager SDK
RSA Version/Condition: 8.1
Platform: Windows Server 2003
Issue
Error: The underlying connection was closed: An unexpected error occurred on a send.
at System.Web.Services.Protocols.WebClientProtocol.GetWebResponse(WebRequest request)
at System.Web.Services.Protocols.HttpWebClientProtocol.GetWebResponse(WebRequest request)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at com.rsa.webservice.CommandServerService.executeCommand(String in0, TargetableCommand in1) in c:\jenkins\workspace\am-sdk-build\am\integration\rsaws\target\generated-csharp-dotnet20\com.rsa.webservice.cs:line 160
at com.rsa.command.SOAPCommandTarget.executeCommand(TargetableCommand command) in c:\jenkins\workspace\am-sdk-build\am\integration\rsaws\target\shared-csharp\CommandHelper.cs:line 478
at com.rsa.command.SOAPCommandTarget.Login(String name, String password, String method) in c:\jenkins\workspace\am-sdk-build\am\integration\rsaws\target\shared-csharp\CommandHelper.cs:line 581
at com.rsa.command.SOAPCommandTarget.Login(String name, String password) in c:\jenkins\workspace\am-sdk-build\am\integration\rsaws\target\shared-csharp\CommandHelper.cs:line 553
at com.rsa.samples.admin.AdminAPIDemos.Main(String[] args)
at System.Web.Services.Protocols.HttpWebClientProtocol.GetWebResponse(WebRequest request)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at com.rsa.webservice.CommandServerService.executeCommand(String in0, TargetableCommand in1) in c:\jenkins\workspace\am-sdk-build\am\integration\rsaws\target\generated-csharp-dotnet20\com.rsa.webservice.cs:line 160
at com.rsa.command.SOAPCommandTarget.executeCommand(TargetableCommand command) in c:\jenkins\workspace\am-sdk-build\am\integration\rsaws\target\shared-csharp\CommandHelper.cs:line 478
at com.rsa.command.SOAPCommandTarget.Login(String name, String password, String method) in c:\jenkins\workspace\am-sdk-build\am\integration\rsaws\target\shared-csharp\CommandHelper.cs:line 581
at com.rsa.command.SOAPCommandTarget.Login(String name, String password) in c:\jenkins\workspace\am-sdk-build\am\integration\rsaws\target\shared-csharp\CommandHelper.cs:line 553
at com.rsa.samples.admin.AdminAPIDemos.Main(String[] args)
Cause
The SSL handshake is failing because Windows 2003 does not support any of the ciphers used by the Authentication Manager server on port 7002.
Resolution
Related Articles
Cannot map attribute error message when trying to map LDAP Description field in RSA Authentication Manager 8.2 Number of Views AuthnContextValidator error when trying to authenticate using RSA Authentication Agent 2.0 for AD FS Number of Views Error: 'Fatal error opening configuration record' when trying to run 'path'/plugins/aceagent/sdinfo Number of Views Error: Unable to perform pre-login process when trying to login to RSA Authentication Manager 8.x Web Tier Self Service Co… Number of Views Error Facts are not available when trying to authenticate using the RSA Authentication Agent 2.0 for AD FS Number of Views
Trending Articles
RSA Authentication Manager 8.9 Setup and Configuration Guide How to 'Trust' the RSA Authentication Manager Security Console Self-Signed Root CA certificate and prevent Cert warnings. RSA Authentication Manager 8.9 Release Notes (January 2026) Configure RSA Authentication Manager as a Secure Proxy Server for Cloud Access Service RSA Authentication Manager Upgrade Process
Don't see what you're looking for?
