How to add images to RSA Via Lifecycle and Governance email templates
Originally Published: 2016-04-19
Last Modified: 2023-10-06
Article Number
Applies To
RSA Product/Service Type: Enterprise Software
RSA Version/Condition: 6.9.1
Issue
Resolution
The option for Email Body (Templates, Review Emails) that allows for HTML must be enabled in order to add images to the email template. To verify,
- Launch the RSA Via L&G portal under Admin > System.
- Click on the Security tab and scroll to the section labeled XSS/Scripting Security.
- For Email Body (Templates, Review Emails), confirm that Allow sanitized HTML is enabled.
- Once the setting is verified, you can add HTML tags to the email template under Admin > Email >Template in order to add an image.
Sample HTML
If the logo/image location is https://hostname:port/aveksa/custom/images/logo-main.png, you can add sample HTML tag to add logo-main.png at the header of the notification email, as in the sample code below:
<img src="https://hostname:port/aveksa/custom/images/logo-main.png" /> <div> <p style="background-color:#425563"> <b><font color="#FFFFFF">New Review</font></b><font color="#FFFFFF"> </font></p> A new review has been generated. Review Details: Review Definition: {$reviewDefinitionName} Review: {$reviewName} Owner: {$reviewOwner} Date Generated: {$reviewCreationDate} Is Actionable : {$isReviewActionable} {$reviewDetailURL} You are receiving this email because you are the designated reviewer for "{$reviewName}". Thank you, User Access Governance
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