How to retrieve an RSA Authentication Manager 8.x license file from the file system
Originally Published: 2018-01-15
Last Modified: 2026-01-14
Article Number
Applies To
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x
Issue
System administrators may need to retrieve the RSA Authentication Manager license file to rebuild the system. However, it might be misplaced after installation or unavailable for download from Download Central
Resolution
In RSA Authentication Manager 8.x, the license file is located in the /tmp/ directory.
testAM8pri:~ # cd /tmp/ rsaadmin@testAM8pri:/tmp> ls -al *license* -rw-r--r-- 1 root root 8806 Jan 14 10:01 license.zip license: total 40 drwxr-xr-x 2 root root 4096 Jan 14 10:01 . drwxrwxrwt 45 root root 4096 Jan 14 15:00 .. -rw-r--r-- 1 root root 10955 Jan 14 10:01 <30360123_10_20180115>.xml -rw-r--r-- 1 root root 637 Jan 14 10:01 defaultRSAToolbar.cer -rw-r--r-- 1 root root 806 Jan 14 10:01 defaultRSAToolbar.key -rw-r--r-- 1 root root 782 Jan 14 10:01 sdti.cer -rw-r--r-- 1 root root 637 Jan 14 10:01 server.cer -rw-r--r-- 1 root root 806 Jan 14 10:01 server.key rsaadmin@testAM8pri:/tmp
Notes
- The license files can only be retrieved from the RSA Authentication Manager 8.x primary server.
- Please contact RSA Customer Support to generate a replacement license file if you still cannot locate the license file.
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