In RSA Identity Governance & Lifecycle 7.0.1, Review Reminder email sent out before configured period has elapsed
2 years ago
Originally Published: 2018-04-17
Article Number
000040767
Applies To
RSA Product Set: RSA Identity Governance and Lifecycle
RSA Version/Condition: 7.0.1 P02
 
Issue

Review definition configured to send out a reminder email in 24 hours after review initiation, however initial reminder emails triggered in 12 hours instead (24 hrs) .Upon checking the email logs, you can see the reminder emails are being sent exactly 12 hours after the review creation date.

 

Cause
The field to start was based on a 12 hour clock.
Resolution
This issue Fixed in Version/s: 7.0.2 P08, 7.1.0 P02