Error loading the application. Contact your administrator. 

Another version of this product is already installed.  Installation of this version cannot continue. To configure or remove existing versions f this product, use Add/Remove Programs on teh Control Panel

Installation Instructions:

Customers with existing installations of the RSA SecurID Software Token 4.1.2 for Microsoft Windows (64-bit) experiencing this defect should run the updated Msiexec.exe installer from the Windows command line. The installation requires administrative privileges.

For an installation with user interaction

Use the following command:

msiexec /i RSASecurIDTokenAuto412x64.msi REINSTALL=ALL REINSTALLMODE=vamus

For a silent installation (with no user interaction)

Use the following command:

msiexec /i RSASecurIDTokenAuto412x64.msi /qn REINSTALL=ALL REINSTALLMODE=vamu

Note the above silent install command was found to automatically reboot the PC upon completion.  To supress reboot run.

msiexec /i RSASecurIDTokenAuto412x64.msi /qn REINSTALL=ALL REINSTALLMODE=vamus REBOOT=ReallySuppress

Installation issues

If the .msi file is double clicked instead of the command line option being run. the following error may appear:

Another version of this product is already installed.  Installation of this version cannot continue. To configure or remove existing versions f this product, use Add/Remove Programs on the Control Panel

If this occurs, exit from the installer and run the install from the command line.

1. Set the system date back to 7 March 2014.
2. Open the RSA Desktop Token for Windows
3. Set the date back to the current date to generate the correct passcode/tokencode
4. Leave the Desktop Token application open until we deliver a fix.

This doesn't require an uninstall/reinstall, but would need to be executed each time that Desktop Token app is restarted.