RSA Identity Governance & Lifecycle installation fails with the following error: <install directory path>/staging/deploy/create_avdb/../../database/cliAveksa.sh: Permission denied
Originally Published: 2016-03-28
Last Modified: 2024-01-11
Article Number
Applies To
RSA Version/Condition: 7.0, 6.9.1, 7.1
Platform: RSA Software Appliance
O/S Version: SUSE 11 SP3, Red Hat
Issue
Starting Oracle... ============================================================================= Customizing AVDB memory settings . . . -------------------------------------------------------------------------- Creating AVDB Instance... sh: /tmp/aveksa/staging/deploy/create_avdb/../../database/cliAveksa.sh: Permission denied sh: /tmp/aveksa/staging/deploy/create_avdb/../../database/cliAveksa.sh: Permission denied -------------------------------------------------------------------------- Checking database connections... Checking database... Failed to connect to the database ERROR: Unable to connect to the database; aborting installation Use "sudo /tmp/aveksa/staging/deploy/configure.sh" to repeat the configuration questions. Use "sudo /tmp/aveksa/staging/deploy/install.sh" to retry the installation
Cause
Workaround
For now the workaround for this issue is to create the oracle user and oinstall group prior to executing install.sh:
groupadd -g 500 oinstall useradd -u 500 -g 500 -d /home/oracle -s /bin/bash oracle
NOTE: If a previous installation was attempted and failed the cleanup steps in knowledge article 000036717 - How to uninstall RSA Identity Governance & Lifecycle must be run prior to re-running the installation. This cleanup purges all files created with the undesired Oracle ID.
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