RSA Authentication Manager Web Tier installation fails with the following error: The directory already exists!
Originally Published: 2017-10-19
Last Modified: 2023-11-30
Article Number
000041057
Applies To
RSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager Web Tier
RSA Version/Condition: 8.x
Issue
The RSA Authentication Manager web tier is being reinstalled.  An issue exists where the installer appears to allow for overwriting files when selecting Option 1; however the installation does not complete.
Cause
There is a problem with option 1 overwriting files.
Resolution
To  resolve the issue,
  1. Quit the installer via option 2.  Locate and delete the path specified in the earlier install attempt.  See the example below
Specify the installation folder location: [/opt/RSASecurity/RSAAuthenticationManagerWebtier/]
>/rsawebtier/

**
**ERROR: Folder Exists
**

The directory already exists! Are you sure you want to install here and possibly overwrite existing files?

Enter 1 to continue, 2 to quit, 3 to retry.: [1]

There is also an uninstall script located in /opt/RSASecurity/RSAAuthenticationManagerWebtier.  To run it, escalate to root and run uninstall.sh.

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