PAM Agent is failing to connect to RSA Servers (Curl error code: 35)
Originally Published: 2024-04-25
Article Number
Applies To
RSA Product/Service Type: Authentication Agent for PAM
Issue
- PAM Agent authentication is failing using REST Protocol showing (Curl error code: 35) in the /var/ace/log/mfa_rest.log
- SSL/TLS Handshake is failing, showing Alert ( Level: Fatal, Description: Illegal Parameter) in the Server Hello.
Cause
Resolution
Upgrade the Internal Authentication Manager Certificates to SHA-256 by following the below article:
Upgrade Internal Authentication Manager Certificates to SHA-256
Related Articles
Monitor Uptime Status for Cloud Access Service 134Number of Views Failing to access Identity Router IDR Web resource after IDR v2.17 update 114Number of Views Troubleshooting Cloud Access Service User Issues 138Number of Views RSA Cloud Plan Licenses 94Number of Views Authentication Manager 8.8 update breaks TLS connections; TLS Handshake error no cipher suites in common 72Number of Views
Trending Articles
RSA Authentication Manager 8.9 Release Notes (January 2026) RSA announces the availability of the RSA SecurID Hardware Appliance 230 based on the Dell PowerEdge R240 Server How to troubleshoot Oracle database ORA-04030 errors in RSA Identity Governance & Lifecycle RSA Authentication Manager Upgrade Process Microsoft SQL Server Collectors can no longer connect to the SQL Server database after upgrade to Microsoft SQL Server 201…
Don't see what you're looking for?