RSA Community
Hi there,
We’ve continued to improve navigation on RSA Community to make it faster and easier to find what you need.
The updated menu makes it clearer where to go, whether you’re looking for product resources, integrations, training, support, or help using the Community.
Why we made this change
The navigation is designed to help you get to the right information faster by grouping related resources together.
Resources is now focused on RSA products. Start with your product, and you can access the resources available for it, including Documentation, Downloads, Knowledge Base articles, Advisories, and more.
RSA Ready brings Product Integrations and Technology Partners together in one place.
Training, Support, and Community Help each have their own dedicated areas, making it easier to know where to go based on what you need.
What the menu looks like now
Updated RSA Community navigation
Everything you need, inside the Products Hub
Choose your product under Resources:
- RSA ID Plus
- RSA SecurID
- RSA Governance & Lifecycle
Each Product Hub brings together the resources available for that product, such as Advisories, Documentation, Downloads, and Knowledge Base articles.
Click Follow on any Product Hub to get notifications when we publish new content and to subscribe to product updates.
Find integrations and technology partners under RSA Ready
Looking for integrations or RSA technology partners? They now have a dedicated home under RSA Ready.
- Product Integrations
- Technology Partners
This keeps product resources under Resources while making integration and technology partner information easier to find.
Training, Support, and Community Help
- Training takes you directly to RSA training and education resources.
- Get Support provides access to Customer Support Information and Product Life Cycle resources. When you’re logged in, you can also access View My Cases and Create New Case.
- Community Help provides Getting Started With Community and Community Support Articles to help you use and navigate RSA Community.
Community Help menu in the non-logged-in experience
|
Tip: Log in to RSA Community to access additional options, including your support cases, Idea Exchange, and MyRSA. |
Your bookmarks still work
We changed how the menu is organized. We did not change page URLs.
Every bookmark, saved link, and link shared in past emails or support interactions continues to work as before.
Where do I find things? Quick reference
|
Looking for… |
You’ll find it… |
|
RSA ID Plus resources |
Resources → RSA ID Plus |
|
RSA SecurID resources |
Resources → RSA SecurID |
|
RSA Governance & Lifecycle resources |
Resources → RSA Governance & Lifecycle |
|
Advisories |
Inside the relevant Product Hub |
|
Knowledge Base articles |
Inside the relevant Product Hub |
|
Documentation |
Inside the relevant Product Hub |
|
Downloads |
Inside the relevant Product Hub |
|
Product Integrations |
RSA Ready → Product Integrations |
|
Technology Partners |
RSA Ready → Technology Partners |
|
Education and training |
Training |
|
View My Cases |
Get Support → View My Cases (login required) |
|
Create New Case |
Get Support → Create New Case (login required) |
|
Customer Support Information |
Get Support → Customer Support Information |
|
Product Life Cycle |
Get Support → Product Life Cycle |
|
Getting Started With Community |
Community Help → Getting Started With Community |
|
Community Support Articles |
Community Help → Community Support Articles |
|
Idea Exchange |
Idea Exchange (login required) |
|
MyRSA |
MyRSA (login required) |
Tell us what you think
This is another step in our ongoing effort to make RSA Community easier and more useful for you.
We’d love your feedback on the navigation: what works, what doesn’t, and what we should look at next.
Thanks for being part of the RSA Community.
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