RSA Governance & Lifecycle Recipes: WF Node Metrics

2 years ago

Originally Published: 2021-01-05

Version: 7.2.x

Modules: Governance

Product Area: Charts, Multiple Series (Applied to Topic/Access Request Dashboard)

Associated Dashboard:

https://community.rsa.com/docs/DOC-115343

Time to apply: ~30 minutes

Summary

This chart provides key information about WF Nodes within your environment. The chart uses data found in: avuser.PV_TELEMETRY_DATA. This means the data is always 1 day behind.

The goal of this chart is to understand how the workflow are designed and being used.

The chart can be used by admins to understand if some workflows are growing too large and should maybe be redesigned.

Example Image (Click to enlarge)

Key Notes

This chart/report/dashboard is supplied "as is" - any modification of this item is done at your own risk.
If you have issues applying this chart/report/dashboard, please comment below for help, DO NOT contact the RSA Support team.
If you would like more assistance with this chart/report/dashboard or for help in creating other chart/report/dashboards, then RSA Professional Services (RSA PS) is available to help.
- Please contact your RSA Account Manager or local RSA Sales Rep or reply below for further assistance.

Details

This chart displays the Maximum and Average size of workflow nodes.

As this chart uses the telemetry data found within v7.2x, some of the historical data trends wont be available, if you have upgraded from an older RSA IGL version.

Optional Changes to Dynamic Chart Values

This is how you can configure the chart, so it is useful for how you wish to view the data

GROUPING: This allows you to group the data and display it based on the following date ranges. For example, you might want to show the data grouped per week, per quarter or per day. This will be up to you and your business needs.
For this chart, the recommendation is to use 'Monthly'
```
You MUST ensure you use a single quote ', either side of the value, for this to work properly in the RSA IGL Chart UI.
However, when testing this in SQL Developer, the single quote ' is NOT required.
```
Please copy and paste these values exactly as shown below to change the chart:
- 'Daily'
- 'Weekly'
- 'Monthly'
- 'Quarterly'
- 'Yearly'

TotalDataPoints: This is how many results you want to display. It is a number and doesn't need any quotes. If you set this value to be 7, it would show 7 results. For example if you set "Grouping" to be 'Monthly' then you might want to set "TotalDataPoints" = 6, showing you the results for the past 6 months.
For this chart, the recommendation is to use 6, however it will depending on the screen size you have and how this looks.

We strongly recommend you do not specify too many values for "TotalDataPoints" otherwise it will not display well

Chart SQL

First test this in your query tool (SQLDeveloper, Toad etc..)

(select tWFMax.starttime, tWFMax.value as "WF Node Maximum", tWFAvg.value as "WF Node Average" from ( SELECT TO_CHAR(Tdates.dates, DECODE(trim( :GROUPING ) , 'Daily', 'YYYY-Mon-DD', 'Weekly', 'YYYY - "Week "WW', 'Monthly', 'YYYY - Month', 'Quarterly',
    'YYYY - "Q"Q', 'Yearly', 'YYYY')) StartTime, /* Use count(t1.value) to count the number of rows based on your filters Use max(t1.value) to get the maximum value on the specific date Use sum(t1.value) to get the collective total of values on the specific
    date */ nvl(max(td.value), 0) VALUE FROM ( SELECT CASE /* if using avuser.PV_TELEMETRY_DATA then change sysdate to be sysdate-1. This is beacuse telemetry is calculated 1 day later */ WHEN :GROUPING = 'Daily' THEN trunc(sysdate-1, 'DD') - (LEVEL-1)
    WHEN :GROUPING = 'Weekly' THEN trunc(sysdate-1, 'D') - (7 * (LEVEL-1)) WHEN :GROUPING = 'Monthly' THEN ADD_MONTHS(trunc(sysdate-1, 'MM'),-1 *(LEVEL-1)) WHEN :GROUPING = 'Quarterly' THEN ADD_MONTHS(trunc(sysdate-1, 'Q'),-3 *(LEVEL-1)) WHEN :GROUPING
    = 'Yearly' THEN ADD_MONTHS(trunc(sysdate-1, 'Y'),-12 *(LEVEL-1)) END dates FROM dual CONNECT BY LEVEL <= :TotalDataPoints ) Tdates LEFT JOIN avuser.PV_TELEMETRY_DATA td on td.CATEGORY = 'accessrequest' AND td.NAME =('nodesperwf.maximum') /* Use
    = to get values at the exact dates. Use <= to get values on or before the exact date */ AND trunc(td."DAY", DECODE(:GROUPING ,'Daily','DD','Weekly','D','Monthly','MM','Quarterly','Q','Yearly','Y')) = Tdates.dates GROUP BY Tdates.dates ORDER BY
    Tdates.dates ASC ) tWFMax left join ( SELECT TO_CHAR(Tdates.dates, DECODE(trim( :GROUPING ) , 'Daily', 'YYYY-Mon-DD', 'Weekly', 'YYYY - "Week "WW', 'Monthly', 'YYYY - Month', 'Quarterly', 'YYYY - "Q"Q', 'Yearly', 'YYYY')) StartTime, /* Use count(t1.value)
    to count the number of rows based on your filters Use max(t1.value) to getAR the maximum value on the specific date Use sum(t1.value) to get the collective total of values on the specific date */ nvl(max(td.value), 0) VALUE FROM ( SELECT CASE /* if
    using avuser.PV_TELEMETRY_DATA then change sysdate to be sysdate-1. This is beacuse telemetry is calculated 1 day later */ WHEN :GROUPING = 'Daily' THEN trunc(sysdate-1, 'DD') - (LEVEL-1) WHEN :GROUPING = 'Weekly' THEN trunc(sysdate-1, 'D') - (7 *
    (LEVEL-1)) WHEN :GROUPING = 'Monthly' THEN ADD_MONTHS(trunc(sysdate-1, 'MM'),-1 *(LEVEL-1)) WHEN :GROUPING = 'Quarterly' THEN ADD_MONTHS(trunc(sysdate-1, 'Q'),-3 *(LEVEL-1)) WHEN :GROUPING = 'Yearly' THEN ADD_MONTHS(trunc(sysdate-1, 'Y'),-12 *(LEVEL-1))
    END dates FROM dual CONNECT BY LEVEL <= :TotalDataPoints ) Tdates LEFT JOIN avuser.PV_TELEMETRY_DATA td on td.CATEGORY = 'accessrequest' AND td.NAME =('nodesperwf.average') /* Use = to get values at the exact dates. Use <= to get values on or
    before the exact date */ AND trunc(td."DAY", DECODE(:GROUPING ,'Daily','DD','Weekly','D','Monthly','MM','Quarterly','Q','Yearly','Y')) = Tdates.dates GROUP BY Tdates.dates ORDER BY Tdates.dates ASC ) tWFAvg on tWFMax.StartTime = tWFAvg.starttime )‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍

Example of the results:

Chart Implementation

Log into RSA IGL as a user who can create charts. In my example, im using AveksaAdmin
Go to "Reports" / "Charts"
Select "+ Create Chart" button
Under the "General Tab" add the following details:
- Name: Telemetry Chart - WF Node Metrics
- Description: From RSA IGL Link Community. This chart provides information on the WF nodes. This chart uses data from avuser.PV_TELEMETRY_DATA which is collected nightly, so the data is always 1 day behind.
- Type = Multiple Series Chart
Under the "Query" Tab, copy the SQL from above
Update the 2 dynamic values as noted above, recommendation:
Grouping: 'Monthly'
TotalDataPoints: 6

Press the "Preview" button, you should see some results, as per the example image below.

If you get an error at this stage, please test your SQL in a Query tool, like "SQL Developer" or "SQL Squirrel" to ensure it works first. 
If it still doesn't work, please share your SQL and a screen shot of the issue below. DO NOT contact RSA Support.
You can use the SQL Utility available on the Administrative Console either on G&L Cloud or On-Premise for version 7.5.2 or later.

Under the "Columns" Tab, please use the configuration shown in the image below.
Notes:
- You can update the display name if you need
- You can also manually specify a colour for each value if you require
Under the "Display Attributes" tab, you should select "MS Line". Please also apply these settings, however you can update the wording with what is best for you.
- Under "Title and Axis Names"
  - Caption: WF Node Metrics
  - Sub Caption: Recommendation: Monitor any workflows with too many nodes and look to split these out if possible
  - X Axis Name: Date
  - Y Axis Name: Total
- Under "Functional attributes"
  - Select "Animation" = ticked
  - Select "Show Labels" = ticked

There are MANY other "display attributes" you can play with on this screen, so please update and make changes as you see fit.

Next Steps

Please "hit reply" and share your feedback - we would love to see an image of this working in your environment!
Check out the other content found on the RSA IGL Recipes page: RSA Identity Governance & Lifecycle Recipes

Thank you!

Dont forget:

Please login, then "Like" and "Actions/Follow" this page (Top Right), so as to receive updates and be notified if we modify/change items found here, in future.

Don't see what you're looking for?

Potential Impact from Salesforce Device Activation Change

Summary

Other useful links

Example Image (Click to enlarge)

Key Notes

Details

Optional Changes to Dynamic Chart Values

Chart SQL

Chart Implementation

Next Steps

Thank you!

Potential Impact from Salesforce Device Activation Change

Summary

Other useful links

Example Image (Click to enlarge)

Key Notes

Details

Optional Changes to Dynamic Chart Values

Chart SQL

Chart Implementation

Next Steps

Thank you!

Related Articles

Trending Articles