Random Rules are failing in RSA Governance & Lifecycle
Article Number
Applies To
This is a known issue in the following versions.
- RSA Governance & Lifecycle 7.5.0 P09
- SecurID Governance & Lifecycle 7.5.2 P04, P05, P06
Issue
Rule processing is failing for random rules after upgrading to one of the affected versions.
The following log message is observed in aveksaServer.log,
03/17/2023 17:49:09.688 INFO (Exec Task Consumer#0 - Sequence) [com.aveksa.server.xfw.RuleExecutionExecutor] Source Run status : Failed. Failing the RunId : 15308
Cause
This issue occurs when the value of the RuleId incidentally matches the value for Data RunId of a previous collection where the status is failed, Aborted or UserCancel.
Resolution
- RSA Governance & Lifecycle 7.5.2 P08
Workaround
If you are unable to patch to a version where this is resolved contact RSA Customer Support and quote this article number.
The following query can be used to confirm you are susceptible to this issue. Any value indicates potential problem.
select * from avuser.t_av_rules r inner join avuser.t_data_runs run on r.id = run.id where run.status in ('Aborted', 'Failed','UserCancel') and is_deleted ='FALSE';
Related Articles
Joiner Mover Leaver Change Requests are getting rejected with "object references an unsaved transient instance" error in R… 1Number of Views Customizing the logo and the label of the kiosk for Self-Service Password Reset in RSA Identity Governance and Lifecycle 107Number of Views Requests in state "Waiting On Dependencies" remain stuck in the fulfillment phase in RSA Identity Governance & Lifecycle 189Number of Views Objects previously collected by Account Collectors and Entitlement Collectors in 6.x are rejected in 7.x of RSA Identity G… 158Number of Views How to close Open Violations for inactive Segregation of Duties (SoD) and User Access Rules in RSA Identity Governance & L… 76Number of Views
Trending Articles
Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory RSA Authentication Manager 8.9 Release Notes (January 2026) Artifacts to gather in RSA Identity Governance & Lifecycle RSA Governance & Lifecycle 8.0.0 Administrators Guide RSA Governance & Lifecycle 8.0.0 Installation Guide
Don't see what you're looking for?