Trying to login on the IDR web portal using IWA gives error : Key set does not exist
Last Modified: 2025-03-03
Article Number
Cause
Resolution
- Find the Certificate:
- Open the Certificates MMC (Microsoft Management Console) on IWA server:
- Run mmc.exe.
- Go to File > Add/Remove Snap-in > Select Certificates > Click Add.
- Choose Computer account > Next > Finish > OK.
- Navigate to the Personal > Certificates store and locate the SSL certificate that IIS is using.
- Open the Certificates MMC (Microsoft Management Console) on IWA server:
- Grant Permissions to the Private Key:
- Right-click the certificate > All Tasks > Manage Private Keys.
- In the Permissions window, add the IIS_IUSRS group
- Grant Read permission to the account.
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