RSA ACE/Agent for Web gives access to protected pages when correct passcode is used
Originally Published: 2000-01-19
Article Number
Applies To
RSA ACE/Agent for Windows
Issue
"PASSCODE Accepted" in ACE/Server log
Error: "Cookie rejected. Cookie failed MD5 test." in Windows event log
Resolution
These permissions are viewed and modified using the 'REGEDT32' utility
(WARNING from Microsoft: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.)
Go to the registry key "HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\w3svc"
There should be three sets of permissions:
Administrators Full Control
Everyone Special Access
SYSTEM Full Control
These setting should exist on the "w3svc" key and all existing subkeys
If the permissions are wrong, then they can be added back in and the option to "Replace Permission on Existing Subkeys" selected.
Related Articles
Set the RSA Authentication Manager internal database password to optional Number of Views RSA Authentication Agent for Microsoft Windows Is Not Authenticating Against the Correct Contact List Number of Views Setting Up an Application Trust Number of Views Update version is not correct when attempting to perform an upgrade Number of Views How to ensure Agent Hosts for RADIUS clients are not required when setting up RSA RADIUS / RSA Authentication Manager 6.1 Number of Views
Trending Articles
Troubleshooting RSA SecurID Access Identity Router to RSA Authentication Manager test connection failures RSA SecurID Software Token 5.0.2 Downloads for Microsoft Windows RSA Authentication Manager 8.9 Release Notes (January 2026) RSA Governance & Lifecycle 8.0.0 Administrators Guide Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory
Don't see what you're looking for?
