Unable to capture VLAN data on a decoder
Originally Published: 2016-03-22
Article Number
Applies To
RSA Product/Service Type: Decoder
RSA Version/Condition: 10.3, 10.4, 10.5
Platform: CentOS
O/S Version: 6
Resolution
In order to capture VLAN data, a compatible tg3 driver need to be installed on the decoder.
Reboot the decoder after the driver installation.
The driver name is tg3-3.137h.2.6.32-504.1.3.x86_64.rpm
You can find attached the driver.
Related Articles
How to capture web sessions using browser Developer Tools for troubleshooting purposes in all RSA products Number of Views How to capture enhanced RSA Authenticator app logs for troubleshooting purposes Number of Views How to capture web sessions using Fiddler for troubleshooting purposes Number of Views RSA Identity Governance & Lifecycle fails to start with "Unable to get avdb connection" message Number of Views How to configure RSA Authentication Manager 8.4 or later to send data to multiple remote syslog servers Number of Views
Trending Articles
RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide RSA Authentication Manager 8.9 Release Notes (January 2026) Create Account fails if previous Create Account is pending in RSA Identity Governance & Lifecycle How to enable or disable strict TLS 1.2 mode in RSA Authentication Manager 8.x RSA Authentication Manager Upgrade Process
Don't see what you're looking for?
