Error: 'Access Denied PASSCODE Incorrect' when dialing into VPN as an international long distance call
Originally Published: 2001-01-11
Last Modified: 2023-10-06
Article Number
000060722
Applies To
RSA ACE/Server
Able to authenticate using static passwords
Issue
Error: "Access Denied, PASSCODE Incorrect" when dialing into VPN as an international long distance call
Username, PIN, and PASSCODE entered prior to connection being made
Cause
A long distance connection may take a couple minutes to complete. Authentication in this method will likely result in the token being put into next tokencode mode. If the connection type does not support next tokencode mode or is not interactive, then the user will be given "Access denied".
Resolution
Use a post terminal dial-up connection. This will allow the connection to be interactive (allow next tokencode mode) so the PASSCODE will be current.