6200 USB token not recognized by RSA Security Center
Originally Published: 2006-11-24
Article Number
Applies To
RSA Authenticator Utility
6200 USB Token
ZoneAlarm
Issue
When connecting 6200 USB token, it is not recognized
Error "returning CKR COM ERROR" shows up in P11(NTNotify).log if P11 tracing is enabled
returning CKR COM ERROR
Resolution
Get the latest eToken drivers from Aladdin's web site at http://www.aladdin.com/etoken/downloads/rte.asp
Ensure that the Microsoft service "Smart Card" is running (and set to automatic). If this needs to be altered then a reboot will be required, it is not enough to simply start the service on a running machine for the RSA Authentication Client to be able to use it.
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