'No certificate request was made' error when requesting a certificate on a smart card of SID800 against RSA Certificate Manager
Originally Published: 2009-10-21
Article Number
Applies To
RSA Certificate Manager 6.8
Issue
"No certificate request was made" error when requesting a certificate on a smart card of SID800 against RSA Certificate Manager
Cause
Resolution
Refer to the following solutions:
a12312 - How to set default for KCA enrollment to protect private key
a36012 - How to configure private key settings for Internet Explorer on Microsoft Vista
a34970 - How to force the key to be not exportable in Mozilla / FireFox
a31012 - How to set default Keon Certificate Authority OneStep certificate enrollment in order to protect the private key, effectively making certificate keys non-exportable
As of RCM 6.8 build 518, you do not need to edit the enrollment page as the key will be automatically flagged as non-exportable if "MS Base Smart Card CSP" is selected.
Notes
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