How to empty/delete tokens from the token table in the RSA Tokenization Appliance?
Originally Published: 2012-06-11
Article Number
Applies To
Issue
How to empty and delete all tokens in the RTS Appliance?
Resolution
su - oracle
sqlplus / as sysdba
(It should not prompt for a password at this point, since it is set up to use OS authentication. If it prompts for a password, then make sure you have logged in with "su - oracle" with the spaces around the "-" to make the shell a login shell, which logs in as oracle to get the environment variables set.)
Once connected to Oracle sqlplus:
delete from rtsowner.tscyobj;
commit;
exit;
To check the count:
select count (*) from rtsowner.tscyobj;
https://your-appliance/heartbeat/token_count also displays the number of tokens in the database (see DTSApplianceDocumentation.pdf, p. 38).
Related Articles
How to delete software token from Windows Phone 79Number of Views Unable To Delete Unassigned Expired Token 113Number of Views RSA Authentication Manager 8.1 token expiration report hangs and does not complete 813Number of Views 'Could not deserialize result from HTTP invoker remote service' error when opening/editing workflows in RSA Identity Gover… 239Number of Views 'There was a problem processing your request' error when attempting to delete expired tokens in RSA Authentication Manager… 431Number of Views
Trending Articles
Troubleshooting RSA SecurID Access Identity Router to RSA Authentication Manager test connection failures RSA SecurID Software Token 5.0.2 Downloads for Microsoft Windows RSA Authentication Manager 8.9 Release Notes (January 2026) Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory RSA Authentication Manager 8.8 Setup and Configuration Guide
Don't see what you're looking for?