How to empty/delete tokens from the token table in the RSA Tokenization Appliance?
Originally Published: 2012-06-11
Article Number
Applies To
Issue
How to empty and delete all tokens in the RTS Appliance?
Resolution
su - oracle
sqlplus / as sysdba
(It should not prompt for a password at this point, since it is set up to use OS authentication. If it prompts for a password, then make sure you have logged in with "su - oracle" with the spaces around the "-" to make the shell a login shell, which logs in as oracle to get the environment variables set.)
Once connected to Oracle sqlplus:
delete from rtsowner.tscyobj;
commit;
exit;
To check the count:
select count (*) from rtsowner.tscyobj;
https://your-appliance/heartbeat/token_count also displays the number of tokens in the database (see DTSApplianceDocumentation.pdf, p. 38).
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