<systemname>_sync_succeeded file will have incorrect node name,(ex site-LC1 instead of site-CA1)
The work around fix for customers with the issue:
? [CA] Stop all services on the CA node except for the NIC DB service. (the replication client should be off)
o You should make this the offline collector if possible
o This also assumes that the CA is currently sync?d with the DS node using the wrong subscription name.
? [CA] Run database\cmd\remove_mobilink_subscription.cmd <sitename>-LC1
or whatever the sitename value is in the syssync table
? [DS] Run database\cmd\remote_sysnc_user.cmd <sitename>-LC1
o This will clean up the ml_subscription, ml_user, and ml_sync_user table entries assocated with <sitename>-LC1 on the DS
? [CA] Update the db with the ECE2433WorkAroundFix.sql (can be found in ECE-2433)
o Installing this in the CA by copying to the database\sql\patches directory and then executing database\cmd\install_patches.cmd.
? [CA] Run database\cmd\create_mobilink_subscription <sitename>-DS1
? [CA] Start Replication Service
? [CA] Verify replication ok, and using correct name.
? [CA] Start remaining services if any.
Verify _<systemname>-sync_succeeded file has the correct name for the CA node.
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