admin9 (RSA) to rsaSFDCadmin (RSA): asked a question.
Invalid Token Pack ID when trying to decrypt
Hi,
I was trying to decrypt the token records, it return Token Pack ID invalid
after submit the both Token ID & confirmation number. Would like to check how
can we solve this?
Thanks!
I was trying to decrypt the token records, it return Token Pack ID invalid
after submit the both Token ID & confirmation number. Would like to check how
can we solve this?
Thanks!
If you were not successful in decrypting the token pack, you will need to
request a new one. Please contact [RSA
support](https://community.rsa.com/t5/support-information/how-to-contact-rsa-
support/ta-p/563897#toc-hId--1428883006) for assistance.