Hello All,

Great news everyone, it's the new fiscal year and with it, exciting improvements to the RSA Authentication Manager Upgrade Process Template!

A consolidated/unified document related to the RSA Authentication Manager Full Upgrade Process has been created. This document contains the following sections: 

1. Full Upgrade Path of RSA AM (v6.1 to v8.7 SP2).

2. Pre-upgrade Steps >Doing Sanity checks and taking backup/snapshots from the RSA AM.

3. Upgrade Steps >Upgrading of Primary then Replica instances.

4. Post-upgrade Steps >Check the detailed logs and Upgrade the Web Tiers and Admin SDK steps if they are being used.

5. Downloads & Documentation >This contains all the download links for all old and new versions as well the guides and known issues for the supported versions.

What's New?!

- Adjust the RSA AM upgrade template format to match the new RSA branding

- Updated Links: All versions and documents are back online and accessible.

- Step-by-Step Guide: A detailed walkthrough for upgrading a 1-primary, 1-replica environment (8.2 to 8.7 SP1 P2) is included.

- Version Format Example: A clearer understanding of RSA AM version formatting.

- Enhanced Upgrade Path: Comprehensive guidance covering all possible upgrade scenarios, including issues related to 8.7 SP1.

- 8.7 SP1 Bug Fixes:

>> Explanation of impact on authentication.

>> Added the link for the KB article that contains the script which checks the compatibility of RSA AM version 8.7 SP1 with the RSA AM hardware appliances 

>> Solutions for overcoming re-indexing issues.

>> Steps to verify successful PostgreSQL data reindexing.

Upgrade with Confidence! We've addressed the pain points and packed the template with even more information. Now you can upgrade your RSA AM with greater ease and clarity.

Get started with the revamped template today!

Please if you face any issues pre/post/during the upgrade process, kindly open a support case by contacting the RSA Technical Support Team.

Best Regards,

Ahmed Hamza