DavidBerner (Customer) asked a question.

November 13, 2025 at 10:00 PM
Migrating to new LDAP service account

Anyone have any experience migrating to a new LDAP account? Were shutting down a domain where the service account lived. The domain with all of our active accounts never was setup with a service account to query LDAPS. Instead we used the other domain (one being shut down). The domains have a trust so in theory this change shouldn't cause any issues? Pending the account has the same permissions...

  • 2 answers
  • 101 views

  • johnneset (Customer)

    Sounds like scream test for the win, as unfortunate as that may sound to you.

    RSA AM is just read to LDAP+feeding it a certificate so that part is easy enough.

    Just try to match things up best possible on the already cryptic LDAP binding wizard & the joy of AD SIDs should fill the rest of your concerns.

    Selected as Best

  • johnneset (Customer)

    Sounds like scream test for the win, as unfortunate as that may sound to you.

    RSA AM is just read to LDAP+feeding it a certificate so that part is easy enough.

    Just try to match things up best possible on the already cryptic LDAP binding wizard & the joy of AD SIDs should fill the rest of your concerns.

    Selected as Best

    • DavidBerner (Customer)

      So pretty much if the account authenticates just let it rip. That's all I'm really changing is the ID used for the query. Did the test and it's sucessful now it's just to hit save .

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