henry.sumule (Customer) asked a question.

Currently I have an issue for my replica/secondary server for RSA AM 8.8 that always goes offline.

Kindly need help for my replica/secondary RSA server that always goes offline. I dont know what is the problem with the RSA, I have to restart physically the VM server to get online again.

Right now there is no traffic that pointing to the replica/secondary server, traffic is pointing to RSA main server. Here is the issue detail:

-For several hours, I still can access ssh through CLI but It stucks whenever I want to input user-admin and password. And also all the rsaserv cannot be access because that matter.

-After that I cannot access ssh/ port 22 the replica/secondary server at all.


  • johnneset (Customer)

    Henry,

    We're rocking 8.8 w/o any of these issues.

    Please contact support as you'd normally do as this is very high level community issues vs focused individual issues.