RSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.7 SP2 and higher
Platform: Google Cloud Platform
Existing RSA Authentication Manager customers must open an RSA support case to request access to the Authentication Manager Google Compute Engine (GCE) file needed for GCP deployment
- Contact RSA Support to open a case.
- If you opt to open your case using our web portal, be sure that the case subject is SecurID: GCE file request,
- Be sure to provide the following details
Requesting access to the Authentication Manager GCE image file : RSA Authentication Manager <Version> example : RSA Authentication Manager 8.7 SP2
GCP account number :
Email Address :
Note: Access to GCE image is limited to the 'email' address that made the request. Other Google admin account(s) on the tenant will not have access to the image by default. So add all the email accounts that should have access to the GCE image file.
- See the documentation entitled RSA Authentication Manager 8.7 SP2 Google Compute Engine Virtual Appliance Getting Started for detailed deployment requirements and instructions. Also review the RSA Authentication Manager 8.7 SP2 Planning Guide for additional information.
- Or see the documentation entitled RSA Authentication Manager 8.8 Google Compute Engine Virtual Appliance Getting Started for that version of Authentication Manager.
- Expected turnaround for this work is 24 hours, not counting RSA-observed holidays and weekends. An email is sent when the GCE has been shared.
