Upgrade from KCA 6.5.1 to RCM 6.7 fails
Originally Published: 2007-06-22
Article Number
Applies To
Sun Solaris 10
Microsoft Windows Server 2003 SP1
Issue
Summary of Problem: Upgrade from 6.51 to 6.7 keeps crashing. Log is below:
2007.05.24-12:53: --------------------------------------------------------
2007.05.24-12:53: B E G I N I N S T A L L
2007.05.24-12:53: --------------------------------------------------------
2007.05.24-12:53: Processing old Log Server configuration file...
2007.05.24-12:53: Processing old Directory configuration file...
2007.05.24-12:53: Processing old Administration configuration file...
2007.05.24-12:53: Processing old CMP Server configuration file...
2007.05.24-12:54: Creating directories in new installation...
2007.05.24-12:54: Copying server certificates and keys...
2007.05.24-12:54: Configuring Secure Directory Server...
2007.05.24-12:54: Indexing database...
2007.05.24-12:54: This may take a while. Please be patient.
2007.05.24-14:01: confirmXudadStartup: Caught XDK Exception. --- confirmXudadStartup: Failed to confirm Xudad start up
2007.05.24-14:01: Install: Caught XDK Exception. --- confirmXudadStartup: Failed to confirm Xudad start up
SunOS ca02 5.10 Generic_118833-36 sun4u sparc SUNW,UltraSPARC-IIi-cEngine
Windows Event viewer will show:
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 8/16/2007
Time: 3:15:45 PM
User: N/A
Computer: <computer name>
Description:
Faulting application xudad.exe, version 0.0.0.0, faulting module xudad.exe, version 0.0.0.0, fault address 0x0007cc50.
Cause
upgrade and that file is getting deleted at the end of upgrade.
The problem is, that temporary file path is not getting updated correctly in Solaris.
Resolution
This issue is resolved in RCM 6.7 hotfix build 419.
2) Run setup.exe and follow the steps to do an normal upgrade
Contact RSA Support for this fix.
Contact RSA Support for this fix.
On Windows
1) Get the complete version of RSACM 6.7 build 419
1) Get the complete version of RSACM 6.7 build 419
On Solaris
Please follow the below steps for upgrade process:
1) Unpack RSACM 6.7 base package.
2) Install RSACM 6.7 build 419 tar package per README.
3) Run Install
Please follow the below steps for upgrade process:
1) Unpack RSACM 6.7 base package.
2) Install RSACM 6.7 build 419 tar package per README.
3) Run Install
Notes
CERTMGR-3017
Related Articles
Upgrade issue from RCM 6.7 on Solaris to RCM 6.8 on Windows Number of Views RCM 6.7 shows vulnerabilities with Apache 1.3.33 Number of Views Are external database updates needed when upgrading RCM 6.7 to RCM 6.8? Number of Views Upgrade issue from RCM 6.7 to 6.8 with error on CMP Number of Views Applying patch or upgrade fails after hardening RSA Authentication Manager appliance Number of Views
Trending Articles
Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory RSA Announces Critical Security Updates for RSA ID Plus Components - RSA Authentication Manager and RSA Identity Router RSA MFA Agent 9.0 for PAM - Installation and Configuration Guide for Oracle Linux RHEL Ubuntu CentOS and Rocky Linux Explanation of successful authentication followed by passcode reuse and bad tokencode messages in RSA Authentication Manag… Quick Setup Guide - FIDO
Don't see what you're looking for?
