Getting 'Unexpected JavaScript errors' on RM's administrative interface after synchronizing jurisdiction
2 years ago
Originally Published: 2007-09-24
Article Number
000048571
Applies To
RSA Registration Manager 6.6
Microsoft Internet Explorer 6.x
Issue
Getting "Unexpected JavaScript errors" on RM's administrative interface after synchronizing jurisdiction
The following errors pop up on Microsoft Internet Explorer when accessing the RSA Registration Manager administrative interface:

Microsoft Internet Explorer
An unexpected JavaScript error (Syntax error) has occurred on line 250 of https://<hostname>:<admin-port>/ra/get-ca-list.xuda?reload=0-70404866. Please contact technical support if the problem persists.
<OK>

Microsoft Internet Explorer
An unexpected JavaScript error ('profileList' is undefined) has occurred on line 5232 of https://<hostname>:<admin-port>/ra/get-ca-list.xuda?reload=0-70404866. Please contact technical support if the problem persists.
<OK>
Many of the RSA Registration Manager administrative tasks can not be carried out on the admin interface as additional JavaScript errors show up
Cause
During the synchronization process, the RSA Registration Manager incorrectly saved '{' and '}' characters used in the extension profile objects as '<' and '>'.  These invalid characters in the profiles result in JavaScript errors when the RSA Registration Manager administrative interface session is initialized.
Resolution
Apply Build 308, or a more recent Build, on the RSA Registration Manager installation.  Go to the administrative interface (ignore the JavaScript errors), synchronize jurisdiction from the System Configuration workbench.  The extension profile objects will be correctly synchronized and the JavaScript errors will not show up any more.
Workaround
Applied Build 307 on RSA Registration Manager
Synchronized jurisdiction from the RSA Registration Manager's System Configuration workbench

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