JavaScript error when trying to delete a certificate with special characters
Originally Published: 2008-09-10
Article Number
Applies To
RSA Key Manager 2.1.3
Issue
Line: ??? (truncated)
Char: 199
Error: unterminated string constant
URL: https://server/KMS/admin/main.jsp?action=identityDetails&item=35
Certificate DN or Issuer's DN contain special characters, like <>'&" etc, which breaks JavaScript
Unable to delete a certificate from the Identities tab
Resolution
This issue has been fixed in RSA Key Manager Server 2.1.2.0.1 and RSA Key Manager Server 2.2. Either apply 2.1.2.0.1 fix to your RKM Server 2.1.2, or upgrade to RKM Server 2.2.
If you can't upgrade, follow those instruction:
First, make sure you only have one certificate with the serial number, run:
select * from auth_certificate where serialnumber = '<serial number>'
Then when you are certain, run:
delete from auth_certificate where serialnumber = '<serial number>'
commit;
Related Articles
Special characters in email subject lines do not display as expected in RSA Identity Governance & Lifecycle 44Number of Views What special characters are disallowed in Access Manager user and group names? 26Number of Views Special characters other than '_' and '$' are not allowed for Variables in Account Template Fields in RSA Identity Governa… 71Number of Views RSA Identity Governance and Lifecycle version 6.9.1 review does not accept the password with hash special character # 19Number of Views Special characters other than '_' and '$' are not allowed for Variables in AFX Connector Mapping Fields in RSA Identity Go… 67Number of Views
Trending Articles
Troubleshooting RSA SecurID Access Identity Router to RSA Authentication Manager test connection failures RSA SecurID Software Token 5.0.2 Downloads for Microsoft Windows RSA Authentication Manager 8.9 Release Notes (January 2026) Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory RSA Authentication Manager 8.8 Setup and Configuration Guide
Don't see what you're looking for?