Quick Admin Login error: Error code: 3
Originally Published: 2001-08-08
Last Modified: 2023-10-06
Article Number
Applies To
Microsoft Windows 2000
RSA ACE/Server Quick Admin
Issue
Error: "Problem processing request: message is "Failed to connect to the ACE/Server with port = 5570 ACE error: Verify protocol: version 75 not supported by the ACS/ACd. Error code: 3"
Cause
Resolution
Each entry must have it's own line. An example file is below. Stop and Restart the ACE/Server after modifying the file.
# ##Format example:###
# ##your_pc.your_company.com,10.100.xx.yy
# ##your_pc, 10.100.xx.yy
# ####################
webserver.yourcompany.com, xxx.xxx.xxx.xxx
webserver, xxx.xxx.xxx.xxx
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