SSLContext not available in RSA enVision
Originally Published: 2015-10-11
Article Number
Applies To
RSA Product/Service Type: enVision Core
RSA Version/Condition: 4.1
Issue
Web server is not listening on port 8443.
pi_webserver.log shows:
Oct 10, 2015 8:45:59 AM org.apache.coyote.http11.Http11Protocol:SEVERE: Error starting endpoint java.io.IOException: TLSv1, TLS1.1, TLSv1.2 SSLContext not available Oct 10, 2015 8:45:59 AM org.apache.catalina.core.StandardService:SEVERE: Failed to start connector [Connector[HTTP/1.1-8443]] LifecycleException: service.getName(): "Catalina"; Protocol handler start failed: java.io.IOException: TLSv1, TLS1.1, TLSv1.2 SSLContext not available
Resolution
- Stop NIC Web Server service.
- Open E:\nic\4100\sitename\conf\server.xml in Notepad.
- Change the value of sslProtocols from "TLSv1, TLSv1.1, TLSv1.2" to "TLS".
- Start NIC Web Server service.
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