Customer files in a FSM encrypted folder getting corrupted.
2 years ago
Originally Published: 2009-01-05
Article Number
000061720
Applies To
RSA File Security Manager 2.2.1
RSA File Security Manager (FSM)
Microsoft Windows Server 2003 SP2
Issue
Customer files in a FSM encrypted folder getting corrupted.

Customer has an encrypted folder called "IT Documents" that is encrypted. Have been noticing for a while now that the files frequently become corrupted. Restore the files from backup, then they are fine for several days. After a few days, then become corrupted again.


Customer has an encrypted IT folder that is having problems. Files not getting decrypted
properly.
Cause
encrypted Windows folder has compression enabled
Resolution

Create a new folder without compression, encrypt it with FSM, and copy your files into new folder?


Notes
BZ 115311